Frequently Asked Questions
You have questions, we (probably) have answers.
Some of our most frequently asked questions are on this page, but if you don't see your question listed here, please contact us.
Therapy Questions
What Therapies do you use?
Our team is trained in a variety of therapies, including but not limited to EMDR, play therapy, cognitive behavioral therapy, and therapeutic tabletop role-playing games.
Do you help couples?
Yes. Whether you've been together for six weeks, sixty years, or anything in between, we can provide couples therapy to improve and strengthen your relationship.
Are you trauma-informed?
Yes, all of our therapists at Phoenix Therapeutics are trauma-informed. We take a holistic approach to trauma therapy and can work with you through a variety of modalities to support your healing.
Do you work with children?
Yes, we work with children 4 years and older through age-appropriate services including play therapy, cognitive behavioral therapy, and family therapy.
How long will I be in therapy?
Each person's journey is different. We work at your pace, supporting you in achieving your own mental health goals.
Do you offer letters of readiness?
Yes, we can help with letters of readiness for gender-affirming care.
Billing questions
Do you take insurance?
Yes, we currently accept BlueCross BlueShield of Illinois, TRICARE, Aetna, and United Healthcare.
Do I have to use insurance?
No, you do not have to use insurance to see us. If you don't want to use insurance, please let us know when you reach out to schedule.
Do you offer discounted rates?
Dan Hoke, our play therapist-in-training, currently offers discounted rates.
Still have questions?
Not every question can fit on an FAQ page—that's what our contact page is for!
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If you still have questions or want to schedule a session, please get in touch with us via call or text at (224) 276-8930 or email at info@phoenixtherapeutics.org.